Privacy Policy

Japa Command, operating under the brand Visa Success Hub, is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products via Selar, or interact with our email communications.

Contact email: visa@japacommand.com

We may collect and process the following data about you:

• Email Address: Collected when you use our version verification tool or subscribe to our mailing list.
• Purchase Information: Transaction data processed through Selar (our payment and delivery platform). We do not directly store your payment card details.
• Usage Data: Anonymous analytics data including pages visited, time spent on site, and referral sources collected via Vercel Analytics.
• Communication Data: Information provided through live chat (Tawk.to) or direct email correspondence.

• To verify your product version and send update notifications via Mailerlite.
• To process and deliver your purchase via Selar.
• To respond to inquiries and provide customer support.
• To improve our website, products, and customer experience.
• To comply with legal obligations under applicable Nigerian and international law.

By submitting your email address through our verification form, you consent to receiving email communications from Japa Command / Visa Success Hub. These may include product update notifications, new template releases, and relevant visa application guidance.

You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at visa@japacommand.com. We use Mailerlite as our email marketing platform.

We use the following third-party services that may process your data:

• Selar: Payment processing and product delivery.
• Mailerlite: Email marketing and subscriber management.
• Tawk.to: Live chat customer support.
• Vercel: Website hosting and anonymous analytics.

Each of these services has its own privacy policy governing data use.

Our website may use cookies and similar tracking technologies for analytics and to enhance your experience. Third-party services such as Tawk.to and Vercel Analytics may also set cookies. You can control cookie settings through your browser preferences.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure.

For users within the European Economic Area (EEA), we process personal data lawfully based on consent or legitimate interest. You have the right to access, rectify, erase, restrict processing, and port your data. To exercise these rights, contact visa@japacommand.com.

In compliance with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act 2023 (NDPA), we ensure that your personal data is collected and processed fairly, stored securely, and used only for the purposes disclosed in this policy. You have the right to request access to, correction of, or deletion of your personal data.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Email addresses are retained for as long as you remain subscribed to our mailing list.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website and services after changes constitutes acceptance of the revised policy.

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

Japa Command / Visa Success Hub
Email: visa@japacommand.com